The newspaper is rife with articles about how children, youth and adults behave irrationally, impulsively and do the most bizarre things as they are unable to control their emotions. Sometimes the outcomes are so damaging and irreversible that it gets one thinking if the actions were the result of the person’s characteristics or the situation. In any case, it brings us to focus on Emotional Quotient (EQ) in people and how we could build it. Although the fast-paced, highly competitive world dem. Sign in to read more..