Collaborative Intelligence: Humans and AI as joining forces
simulated with human intelligence acquire Artificial Intelligence (AI) to perform
functionally as humans do in various areas. Their ability and efficiency in
dispensing many ‘human jobs’ such as diagnosing disease, translating languages, providing customer service
have led to reduction of jobs for humans and digitization of areas of
production and services.
On the other hand, digital tools have become so inevitable for humans and have turned into mutually dependent and responsive relationships than never before.
The pertinent question of the 21st Century is ‘Will Artificial Intelligence replace humans?’
A research by James Wilson and Paul R. Daughterty involving 1,500 companies, found that firms accomplish the most significant performance improvements and achievements when humans and machines work together with interdependence.
Humans and AI contribute to each other and that complementary relationship of collaborative intelligence actively enhance each other’s strengths such as the leadership, teamwork, creativity, and social skills of the former, and the speed, scalability, and quantitative capabilities of the latter.
Three crucial roles played by human experts in the collaborative relationship are identified as:
· Training the machines through properly designed algorithms
· Explaining the process of AI-assisted machines to non-expert users
· Sustaining the efficiency of the machines by continuously working to ensure that AI systems are functioning properly, safely, and responsibly.
In future, these three areas will provide the highest job opportunities.